Contact Us

We offer free shipping on all orders, regardless of the order value or delivery.

Yes, all transactions on mobilecasez.com are encrypted and securely processed through trusted gateways. We do not store any payment details on our servers.

You have 7 days from the date you receive your order to initiate a return, no exchange

Standard international shipment may take approximately 20 (twenty) Business Days unless otherwise specifically mentioned in the product details. Priority international shipment may take approximately 8 (eight) Business Days unless otherwise specifically mentioned in the product details.

Yes, we currently ship all over the world.

Track Shipping

Replacement can be made if the Customer establishes that the product was delivered in defective condition or has physical damage within 24 (twenty-four) hours of receipt of the product.

We will organize to repair the damaged product, collect it, and replace it with an equivalent product, or provide a refund, provided that you contact us within 24 (twenty-four) hours of receipt of the product.

Any damaged product must be returned in the condition it was in when you received it, together with any packaging and other items that you received with the damaged product.