Shipping Policy
Shipping Policy
Thank you for choosing Axton.in! This Shipping Policy outlines the details regarding the shipment of your orders worldwide.
Shipping Destinations
We currently offer shipping services worldwide.
Shipping Costs
We are pleased to offer free shipping on all orders placed on Axton.In, regardless of the order value or destination worldwide.
Order Processing Time
Once your order is placed and payment is confirmed, we strive to process and prepare it for shipment within 2-5 business days (Monday to Saturday, excluding public holidays). Please note that processing time is separate from the shipping time.
Transit Time
Once shipped, delivery usually takes 8-20 business days all over the world.
Total Delivery Time
The total delivery time is 8-30 business days. Please understand that delivery times may vary slightly depending on the exact worldwide location and any unforeseen circumstances that may affect courier services.
Order cutoff time
5:00 PM (GMT+05:30) India Standard Time (Kolkata)
Shipping Methods
We ship all orders using trusted carriers like DHL,FEDEX,UPS,ARAMEX,BLUEDART,Shiprocket.
Shipping Status
Once your order ships, you’ll promptly receive a shipping confirmation email containing your tracking number.
If you don’t receive the shipping confirmation email immediately, don’t worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
Tracking Your Order
You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into Axton.In “My Account”. Click on “My Order “ to review your order status and/or obtain a tracking number.
It can take a few days following order shipment before the tracking number becomes active on the courier’s system. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Item Not Received:
If you have successfully placed an order and still haven’t received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at contact@axton.in
Incorrect Shipping Address
Please double-check your shipping address before completing your order. If you notice a mistake, contact us right away. Once the order has been processed, address changes may no longer be possible.
TaxÂ
Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method. You may check with your local Customs Office for more information.
Item Never ReceivedÂ
If you have not received your item within the expected delivery timeframe, please don’t hesitate to reach out to us via email. Our dedicated customer support team will promptly investigate the matter on your behalf. Upon receiving your inquiry, we will immediately contact our shipping department and delivery agent to determine the current status of your order and locate the product. We understand how important it is to receive your items on time, and we will make every effort to resolve any issues as quickly as possible. Once we have gathered the necessary information, we will update you with the status of your shipment and any further steps that may need to be taken. Your satisfaction is our top priority, and we are here to assist you every step of the way
Contact Us
If you have any questions or concerns regarding our Shipping Policy or the shipment of your order, please do not hesitate to contact us
Business Name: M/s Shriyan Cybermatics
Address: Regus Grandeur Offices Pvt Ltd. SLN Terminus, 8 th Floor, Behind, Botanical Gardens, Gachibowli, Hyderabad, Telangana – 500032
GST: 36ABQFS6721F1ZV
Website Name: Axton.In
Phone: +919343787980
Email: contact@axton.in
Business Hours: Monday to Friday between 8:00 AM to 7:00 PM ISTÂ (GMT + 05:30)
Response Time:Â We aim to respond within 1 business day